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FAQs

How do I schedule a service?

  1. Visit the Order a Service page. A calendar should appear.

  2. Select the day you wish to schedule a service. If the day is available, it will have a green background, otherwise, it will have a red background and will be unclickable. To choose another month, click the arrows ().

  3. Once you have selected a day, choose a time slot. Just like the day, a green timeslot is available and a red timeslot is unavailable. Click the time slot to choose which services you would like, and click "Order Service!" to submit.


How long are the cleaning times?


Please allow 30 minutes for bathroom cleaning and 15 minutes for all other services. These times will vary, however, depending on the individual cleaner.



How can I pay?


You can pay through cash, check, or any major credit card at the end of your service. Your cleaner will approach you to inspect after the cleaning and handle the payment. Sorry but J-Cash is not accepted at this time.



How can I rate the cleaning job done?


The Blue Jay Cleaners want to consistently provide you with the best service possible. We would love to hear your feedback! After your appointment, log in and click Review a Service to rate the job performed. Employees are rewarded for positive reviews so please leave feedback!



Can/Should I leave tips?


Tips are not necessary but greatly appreciated. All tips are pocketed by the individual employee.



How can I join The Blue Jay Cleaners?


View our employment page for more details.

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